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SHIPPING & RETURNS
SHIPPING
1. SHIPPING
We're proud to offer free worldwide shipping on all BURNITH orders.
2. ORDER PROCESSING
Orders are prepared and processed before shipment. Please allow 1–5 business days for order fulfillment.
4. ORDER TRACKING
Once your order has shipped, you'll receive a shipping confirmation email with your tracking information.
3. ESTIMATED SHIPPING TIMES AFTER DISPATCH
| Destination | Estimated Shipping Time |
|---|---|
| United States | 2–4 business days |
| Canada | 3–5 business days* |
| Europe & selected international destinations | 3–5 business days* |
5. INTERNATIONAL ORDERS
International delivery times may vary depending on destination, customs clearance, and local carrier processing.
6. CUSTOMS & DUTIES
International customers are responsible for any applicable customs fees, taxes, or import duties charged by their country.
RETURNS & EXCHANGES
RETURN WINDOW
30 days after delivery
CONDITION
Unopened, unused items are eligible for return; opened bottles can contact us to discuss options.
HOW TO START A RETURN
Email
returns@burnith.com
returns@burnith.com
REFUNDS
Refunds are issued to the original payment method after inspection of the returned item.
DAMAGED OR INCORRECT ORDERS
Contact orders@burnith.com within 7 days of delivery.
GET IN TOUCH
To help us assist you as quickly as possible,
please contact the team that best matches your inquiry.
CUSTOMER CARE
ORDERS
Questions about your order, shipping, tracking or delivery? Please contact our Orders team.
orders@burnith.com
RETURNS
Questions about returns, replacements or return eligibility? Please contact our Returns team.
returns@burnith.com
